Frequently asked questions
We provide personalized travel planning and support for every step of your trip, from accommodations to transportation, activities, and experiences. For a full list of our services, click here.
No — our services are complimentary. We provide expert guidance and personalized planning at no cost to you, so you can enjoy a stress-free and seamless travel experience.
Submitting a travel inquiry is simple:
Go to the Travel Inquiry page on our website.
Select the inquiry form according to your travel plans.
Fill out the form with your trip details, including dates, destinations, accommodations, and preferences.
If your trip includes multiple stays, make sure to add each stay separately with check-in and check-out dates.
Review your information carefully.
Click Submit, and we will review your request and contact you to discuss your personalized travel options.
💡 Tip: Providing as much detail as possible helps us craft the best experience for you.
We recommend submitting your travel inquiry as early as possible — ideally 3–6 months before your planned trip. This allows us to:
Secure the best accommodations and rates
Provide a variety of options tailored to your preferences
Ensure availability for multi-hotel, villa, or cabin stays
If your trip is sooner, don’t worry — we can still help! Just provide as much detail as possible so we can create a plan quickly.
Travel insurance is strongly recommended to protect your trip from unforeseen events such as cancellations, medical emergencies, or lost luggage. We can provide guidance and recommend insurance options.
Yes! We offer support during your trip for any questions, changes, or unexpected issues. You’re never on your own — we are available to help remotely.




